The NCA Production System has taken years to develop, and it is still evolving every day. It basically consists of setting specific daily targets of rigid through-put and quality, while also encouraging our workers to be flexible and creative in reaching those precise targets. Our production teams are stimulated to find better methods and to implement them. Simplicity is both the tool and the goal. Accomplishing our objectives requires our senior managers to spend considerable time on the shop floor every day evaluating changes. Valid changes are implemented quickly and the daily results are then monitored. In all cases, the ultimate goal is service to the customer and if the changes to the process do not ultimately improve quality, lead- time, speed of manufacture, or safety, then they are dropped and the search for improvements continues. By having manufacturing decisions driven by our senior sales staff, we insure that the customer is always put foremost in our processes. In this way, the marketplace realities are transmitted directly to and addressed by our marketing teams. For over 30 years, the NCA name has stood for quality products, service, and distribution. We continue to strive for outstanding performance as a service-oriented manufacturer through the employment of simplicity, both as a tool and as an ultimate goal. In an industry, where there are many suppliers, we have to ask ourselves "Is there anything special about what we do?" Our strategy is designed to be able to allow us to answer that key question affirmatively. NCA is unique due to close relationships with our customers. As we have grown over the years, we have continually refined our processes to make the pathways for every product and service simpler and more direct. In short, the more customers we acquire, the more we strive to be close to them. To achieve this goal requires rigorous focused effort to ensure that growth itself will not obstruct better customer service. Of course, it is not enough to know what you want to accomplish. We had to devise a system that was both rigid and flexible at the same time. Having valid goals, well-developed products, and a proven production system is not enough to ensure success in today's fast-changing business environment. We must reach and satisfy the customer. Over the years, we have developed a continental network of experienced, dedicated sales representatives who are the sharp end of the market and who serve the industry consistently well. We are extremely proud of our network of North American sales representatives who share our values and strive to ensure that our products are available on time, without defects. Just as all of our employees are dedicated to simply being "easy to do business with," our representatives equally are committed to the goals of simplicity, speed, and quality service.

Is there anything special about NCA? We invite you to contact us and let us show you how we can help you in our special way.